Ola ! Eu comprei a versão XL de mortal kombat na playstantion store, no meio do download teve uma queda de luz e meu vídeo game reiniciou, quando voltou, vi que o tamanho original estava super reduzido (de 42 gigas, passou para 6 gigas) de qualquer jeito continuei o download, só que para minha desagradável surpresa ele baixou uma versão demo do jogo, tentei excluir e instalar novamente mas continuou a baixar o arquivo de 6 gigas, ou seja, a versão demo, alguém saberia me dizer o que pode ter acontecido e como reverter essa situação ?!
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Comprei jogo completo mas só baixa a demo
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Re: unable to redeem code for my games
yes. it is really a UK game for both the titles... I actually went and bought the seasonal pass for it already... So Im a little annoyed right now. Is there anyway I can get it refunded or something? ![Smiley Sad]( "Smiley Sad")
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Re: Comprei jogo completo mas só baixa a demo
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Sony US EMAIL REQUEST
Could you give me the email of SONY US support ??
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Gift card visa
So for Christmas this year I received a gift card with a total of $200, and with these gift cards you can only use them on online sites (I have used them on the PS Store before). I went to go buy Final Fantasy XV Season Pass, Watchdogs 2 Season Pass and some other dlc, and I go to pay for it using my card and it says "ulcers information invalid" even though I know that I filled it in correctly, I filled out the details again after deleting that payment method, and this time when I went to pay it says "could not add funds". This has me stumped and very annoyed because I know that I filled it out correctly and that $200 was put on there, so I have no idea why it isn't working. Please help!
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PlayStation plus
I just purchased a 1yr subscription for ps plus but I didn't know my son had 2 different profiles so I inadvertently put money n wallet and bought it on wrong account. How do I cancel it on wrong account and will they refund my money so I can put it in the correct profile?
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Re: PSN Problem
GerbaBorrajo wrote:Thank you very much for replying BRIT-KO, I have one more question if you do not mind. How can I get these eleven charges to the card for 1 dollar and do not let me buy any game, I want to take advantage of the offer of a game and I can not because it gives me error WC-40382-7 How can I solve this problem? I am currently on holiday in Argentina for the holidays and I can not make purchases from here. Can you help me solve the problem?
The eleven $1.00 charges will be rturned to the card in a day or so, there is no way to speed up that process unfortunately.
You can still make purchases from Argentina via the web / online store. Are you able to use another way to fund your account?
BRIT-KO
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Re: Error Code WC-34889-2
I got this exact error and I found an easy fix however it may not work for everyone.
On my main PSN account it wouldn't let me add a credit card since my previous one expired, so I switched to my other account and added the credit card there which worked fine.
What ever you purchase on your second account will be shared with all other accounts on your PlayStation console.
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PlayStation Store Accidental Purchase
Hello, my wife was looking for a particular movie on the PlayStation Store and accidently purchased the wrong movie. I haven't streamed the movie or started watching it. Is there anyway PlayStation can give me a refund? Thanks, Drew.
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Re: PlayStation Store Accidental Purchase
800-345-7669.
Nobody here can determine if you will be able to get a refund, but it never hurts to call and ask the people who can actually help.
Good luck!
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Error occurs purchasing in Playstation Store no code.
Just says "error has occured, cannot process your transaction,please try again later"
No code, I'm just trying to purchase two things during the flash sale that ends in an hour for me!!! I've been trying to purchase for an hour now!!!
Tried changing Payment option, didn't work. and Yes I made sure there is adequate balance on all my payment types...-_-
PSN give me a raincheck at least. Problem is not on my side .
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PSN account stolen, customer support refused to contact me
Two days ago I received an email saying my main PSN account had its sign-in email changed. There was a link included in the email to fix this, but clicking it just gave me a 404 error. The "live chat" option in customer support refuses to let me through, saying it "can't verify my online ID" or something, and there's no other contact information provided aside from Twitter. What do I have to do to get my account back?
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Re: PSN account stolen, customer support refused to contact me
Contact Customer Service for the region of your ID. If you tried Live Chat from this website and your ID is not based in North America then it will not work.
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Re: PSN account compromised, customer support refused to contact me
CPicardTNG wrote:Two days ago I received an email saying my main PSN account had its sign-in email changed. There was a link included in the email to fix this, but clicking it just gave me a 404 error. The "live chat" option in customer support refuses to let me through, saying it "can't verify my online ID" or something, and there's no other contact information provided aside from Twitter. What do I have to do to get my account back?
Your account was compromised, not "stolen" nor "hacked".
Customer support phone numbers can be found in my signature below.
BRIT-KO
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Re: I just bought a PSN card and can't redeem
Go back to the retailer and ask them to verify if it was properly activated.
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Re: My email doesn't exist
No, your account wasn't deleted. Someone obtained access to it and changed the registered email address. Contact Customer Service to regain control of your account. When you do enable two step verification.
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Subscription for primary vs sub-account
Purchased a year subscription for PlayStation Plus. Assumed that the subscription had to go on primary account. The voucher applied to primary account, but does not give sub-accounts access. Can this be transferred to the sub account holder. The only reason for the primary account was to give my children the sub account access. I won't be playing online. Suggestions??
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Bought a code with wrong region
Hi,
I have my PSN account registered in Hong Kong and this morning I bought a physical copy of "Destiny: The Collection" in London but the code is invalid with error (WC-40376-0). I have bought the game once before so I solely need the code indeed. Is there any way I can exchange a code that is valid for me please?
Thanks
Frankie
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PS Store not accepting payment from Paypal or CC.
I
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PSN FAILED?! Error Code WS-37397-9
What does this mean and why is this happening?? I RARELY PLAY PS4 BUT when I just turned it back on, I got this error. Says psn is down or I may be banned?!? For what???!!!!!! Man, I'm about to sell this **bleep**. Any advise on this would be great.
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