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Channel: All PlayStation™Network Support posts

Re: Error code

The voucher code you have entered is invalid or has not become available yet.  Most common reasons are:Code has been entered incorrectly.The code you are trying to redeem has expired or is not active...

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Re: Accidentally bought dlc for wrong console.

If you were searching for the dlc on ps4 which I think you were saying, then yes I think you should be able to get a refund opinion wise, but I'm not sure if they will refund you

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Minha conta

eu queria saber se eu posso mudar o país da minha conta pois quando criei não tinha Português (brasil) e fica muito ruim para mim até mesmo quando eu entro na psn para comprar jogos pois os preços...

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Re: WS-37397-9 Error

Someone please help because I'm having the same issues and getting the same responses. Sony says they can't do anything and my internet provider is saying they wanna charge me an extra monthly fee to...

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Mobile Hotspot

My family is trying to get me to convert from comcast to a mobile hopspot device. Is the cap on the data going to interfere with online play , going from unlimited data to a limit. I play R6 Siege and...

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New Psn card already used ?

Hi sony supportI bought a psn card from gamecarddelivery , to buy battlefield 1 for 25$ the promo will end tomorrow. when i tried to use it it say's the card have already been used . I mailed them back...

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HELP! I tried everything

A few days ago I woke up and nothing would load on my ps4. Not my friends list, the store, not a single game will connect to the servers. I don't know what to do because when I test my connection...

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Re: New Psn card already used ?

 did you buy cards with a region that matches the region of your PSN ID?  If not they will not work.

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Re: New Psn card already used ?

Yes of course , i have an us account from 2009 and i am used to sony psn network , i am also used to buy psn cards from gamecarddelivery for years now , its the first time i got problem with that

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Re: WS-37397-9 Error

Same problem I can't get on my account but I have done nothing illegal and if their was a possibility of a virus or malicious activity they should message you first not auto ban you this stuff is not...

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Re: Minha conta

 https://www.playstation.com/pt-br/

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Re: WS-37397-9 Error

And another specific problem for me is that I am renting a room from a couple and I have the ability or the option to automatically mess with their ip settings so please Sony help us out I've been on...

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Re: Your Store is not working!!

If your account is North American, but you're currently in a different region, you can probably contact PS customer service on 1-800-345-7669. It's a toll free number, and if you're unable to use your...

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Date of birth problem

i dont remember what date of Birth i enter when i was registering . . .i cant resert my password beacuase of that. . .

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Re: WS-37397-9 Error

I pray deeply that the random ip address bans will stop and that a better solution will be found

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Can someone help me?

Hello, my friend got suspended because he got troll reported two times by a guy on his friendlist. His error code is ''8002A231''. It said that he'd have gotten an email within 24 hours about how long...

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Re: Can someone help me?

 your friend should contact Customer Service for the region of his account.  Given that it's three months likely the ban was permanent, hence no email.

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Re: Date of birth problem

 you'll have to contact Customer Service for the region of your account to reset your password.

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Old account with inactive email and too old password. Can't access

Trying to access an old account but can't log in as it says the password is too old. The email where the instructions are sent to is no longer available. What do I do?

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Posting Activity Blocked – Forums Migration in Progress

As you may already know, we are now working on migrating forums platforms and as of today, we need to place the entire PlayStation Forums in read-only mode while we complete the migration. During this...

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