Thanks for your reply. The issue wasn't with Apple though. I wasn't able to download and was told by the people on Sony customer support that it's because PS4 doesn't run well on Apple routers. I had previously been running PS4 with my apple router for years with no problem. Apple helped me set up a connection with an ethernet cable instead, something I tried to get Sony people to help me with. The ethernet connection runs between the console and the modem. Apple was so awesome that the guy helped me set it up. Your guys didn't even understand that that was what I was trying to do. Seriously terrible communication skills. I don't mean to be rude but that is just the truth.
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