kaharakahara wrote:Can anyone help me what to do. Just received an email statement that I puchased neverwinter zen add ons whatever that game is. Tried to log in my account and it is saying my account is suspended, now I can't even change my password. I'm only using prepaid codes for my account so I didn't stop any charge payments, the hacker just used up all the credits in my account. but yeah, still banned. What do I do and where do I report this?
Contact Playstation Support by phone or Live Chat Support and tell Sony what happened. 
Monday - Friday 8:00am-8:00pm Pacific Time. Saturday 7:00am-6:00pm Pacific Time.
Consumer Services and Technical Support................................1-800-345-7669
Playstation Network Accounts and Billing Support................1-877-971-7669
