apjj wrote:kisuma what are you not understanding. WE HAVE TRIED TROUBLESHOOTING. THE STUFF THEY SAY TO DO DOESNT WORK. WE ARE ALREADY SAYING WHAT IS HAPPENING. ERROR 8002A548 - its keeps signing us of every 5-10 minutes. NOTHING HELPS. IT ISNT US ITS SONY. AND IT IS AN ISSUE WHEN HUNDREDS OF CUSTOMERS<paying customers> ARE HAVING THE ISSUE. BUT NAH THEY ARE JUST IGNORING US. SOME OF US ARE A LOT MORE ANNOYED THAN OTHERS. AND IT ISNT JUST ON PS3. IVE SEEN A LOT OF OTHERS WITH A PS4 THAT IT IS HAPPENING TOO.
What you, and many others do not understand, is that troubleshooting a connection is not a 2-3 step process. If you had a background in networking/IT, you would understand.
Do you know how many wires make up an Ethernet cable? The answer is eight. If ONE of those wires were to get damaged, it could cause an intermittent connection. Sure it could work fine today, but what about tomorrow? Next week? Next YEAR?
The same goes for RG-6. "Well what is that?", the coaxial cable typically used on broadband.
Once you have checked your equipment, as well as ANY and All cables, and it still does not work, it could be on Sony's side...or your ISP.